Terms & Conditions

A. Overview

1. By enrolling in our programs, you are consulting with a qualified Dietitian and Clinical Nutritionist. While we provide diet and nutrition guidance based on a thorough health assessment, this does not replace or substitute medical advice from a licensed physician or doctor.

2. Our service is designed to help you make sustainable lifestyle changes. However, managing conditions like Generalized Diet Plan Hypertension/Blood Pressure Control, Diabetes Mellitus Management, Thyroid Health Diet, Weight Loss/Gain, Detox and Digestive Health, Immunity Booster Diet Plan requires time and effort. We focus on addressing root causes rather than providing quick fixes.

3. Our approach is holistic. If necessary, we may suggest dietary supplements, but the choice to take them is entirely yours. You may consult your physician before including them in your diet.

4. You are responsible for following the dietary guidance provided. Our role is to guide you, but your commitment determines the effectiveness of the program.

B. Payments & Refunds

1. Full payment is required at the start of any program.

2. All payments are non-refundable under any circumstances due to the nature of our services.

C. Program Upgrades

1. You may upgrade your program within the first 10 days of enrollment.

2. Downgrades are not permitted. If you wish to change to a lower-tier plan, you must enroll separately.

D. Program Transfers

1. Programs are non-transferable.

2. In exceptional cases (e.g., medical emergencies), we may approve a transfer request if relevant evidence is provided.

3. A standard transfer fee of Rs. 2000/- applies if the transfer is approved.

E. Missed Appointments

1. If you miss an appointment without prior notice, it is your responsibility to reschedule.

F. Program Holds & Pauses

1. Health and lifestyle changes require consistency. Hence, pausing a program is not encouraged.

2. In urgent cases, we may allow a maximum 2-week hold for clients enrolled in a 6-month program. This facility does not apply to 3-month programs.

G. No Guaranteed Weight Loss

1. We do not promise specific weight loss outcomes such as 5, 10, or 20 kilos.

2. Sustainable weight loss typically ranges between 2-3 kilos per month, depending on individual effort and adherence.

3. Our focus is on overall nutrition, stamina, and well-being rather than short-term weight loss.

H. Billing Information

1. Billing Name: Transactions and invoices are processed under "Diet By Dhruv", which will appear on your billing statements.

2. Accuracy: Clients must ensure the accuracy of their billing details during the checkout process.

3. Contact Information: For billing-related inquiries, please contact info@dietbydhruv.com.

4. Changes & Updates: Billing terms and conditions may be updated without prior notice. Clients are advised to review this page periodically.

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By enrolling in our services, you acknowledge and agree to these terms and conditions. If you have any concerns, please contact us before proceeding with your enrollment.